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FAQ

 

frequently asked questions of our tignaddicts

A question ? Need an information ? Find all the answers you may need and as well as usefull phone numbers.

my tignes, how does it work ?

 

  • 1 / Activate your "My Tignes" card and enjoy 20 activities a week, free of charge :

Go to mytignes.tignes.net 

Then go to the section « my account »

And create your account.

 

You’ll need to provide your profile information, and create your username and password. You must also provide the 23-figure number on the back of your «My Tignes» card, and the duration of your stay.

 

  • 2 / You have successfully created your account. You can now enjoy its advantages!

Check out the available activities with your «my tignes» card on the website.

Please note that some activities must be booked beforehand. To do so, click on «reservation», check out the schedule and register.

You can keep track of your credits via your account. It will tell you how many credits you have left.

 

Be the leader of your team!

You can include the members of your team on your account. A very practical way of managing and planning your activities!

 

 

 

 

 

  • 3 / You can now go and enjoy your activities.

When you first use your card, a snapshot will be taken of you to complete your profile.

 

Don’t have access to Internet ?

Need advices ?

Tablets and advisors are at your disposal at the Maisons de Tignes (Val Claret and Le Lac), Tignespace, and at the 2 reception points at the Plage des Sports site / Skatepark.

 

  • 4 / Would you like to do a lot more ?

Your «My Tignes» card also downloading additional activities on line and at the 2 reception points of the Plage des Sports.

 

A word of advice

Your card is personal and nontransferable. You will be asked to show it to our activity partners each time it is used. Don’t forget to keep this card. It will come in very handy during your future holidays in Tignes !

before your stay

  • Can I book my stay online ?

Book with Tignes Reservation, accessible by clicking on "Booking"  on the top right of all the websites pages.

 

  • How can I contact my host ?

Get the list of all the shosts of the resort from the page Accommodation.

 

 

 

  • Where can I buy my ski pass ?

Online : skipass-tignes.com

At the resort : to the ski lifts cash registers at Les Brévières, Lavachet, Val Claret Centre, Val Claret Grande Motte, Tignes le Lac (Tovière)

 

  • Do I need snow chains to reach the resort ?

Consult Road conditions before leaving and check our Snow Chains tutorial to learn the safest way to install them.

on-site

  • Where can I rent my ski equipment ?

Find all the stores and ski hire on our webpage Ski hire.

 

  • Where can I park my car in TIgnes ?

Tignes is a resort without car and a resort that beathes ! So the car stays in car park. Think to book your parking before you arrive. Find all the informations here.

 

  • What are the weather forecast for the next three days ?

Go on the webpage Weather and get the weather on live !

 

  • What are the slopes and ski lifts open ?

Check our interactive map and find the ski lift schedules, the opened slopes, the Tignes & Val d'Isère shuttles, the webcams and even altitude restaurants. All the information for a perfect ski day !

 

 

  • Where can I find Wifi at the resort ?

4G access are available at the Maison de Tignes from 8€/day or 49€/week.

 

  • Can I use my drone during my stay in Tignes ?

No problem, in order to respect the golden rules of drone sterring and to not fly above protected area like Vanoise National Park.

 

If you want to use your drone in the course of a professional activity, it is imperative to have a certificate of flying competence ULM-Drone et to be declared at the prefecture.

after your stay

  • How can I recover the photos thanks to my ski pass at the Tovières cable car and at the arrival of the funicular ?

1. Go on skiline.cc.

2. Choose Tignes ski area

3. Enter your ski pass number and the date of the photos

4. Find back the pictures of your stay in Tignes !

useful contacts

  • Maison de Tignes : +33 (0)4 79 40 04 40
  • Tignes Reservation : +33 (0)4 79 40 03 03
  • Parkings : +33 (0)4 79 40 06 70
  • Le Lagon : +33 (0)4 79 40 29 95
  • Tignespace : +33 (0)4 79 40 26 60
  • Cinema : +33 (0)4 79 06 66 62
  • Tignes Multimedia : +33 (0)4 79 40 26 61
  • Beach sports (in summer only) : +33 (0)4 79 40 04 40
  • Golf : +33 (0)4 79 06 60 00 (winter)

                +33 (0)4 79 06 37 42 (summer)

  • STGM : +33 (0)4 79 06 60 00
  • Tignes City Hall : +33 (0)4 79 40 06 40
  • Electricity : +33 (0)4 79 06 37 60
  • Espace saisonnier : +33 (0)4 79 40 09 89
  • Le Glattier : +33 (0)4 79 06 50 15

numéros d'urgence

  • Ambulance : 15 ou 112 (mobile)

                             +33 (0)4 79 06 59 18

  • Firefighters : 18 ou 112 (mobile)
  • Snow patrol : +33 (0)4 79 06 32 00
  • Municipal police : +33 (0)4 79 40 04 93
  • Police station : +33 (0)4 79 06 32 06
  • Val d'Isere police station : +33 (0)4 79 06 03 41
  • Bourg-Saint-Maurice hospital : +33 (0)4 79 41 79 79
Usefull links:
Partners
Tignes' partners

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