Our initiatives and certifications

The Tignes Tourist Office had its Category 1 rating renewed in February 2022, the highest level in the national classification system.

Achieving Category 1 status is a mark of quality and service.

A long-standing certification program for tourist destinations, the Qualité Tourisme label has four main objectives:

• Improving Services for Visitors
• Improving the Organization of the Tourist Office
• Improving Internal Communication
• Improve communication with socio-professional groups and external communication

As of May 1, 2024, the national “Qualité Tourisme” label has evolved into “Destination d’Excellence.” Backed by the government, this new label modernizes the quality standards for French tourism by strengthening requirements related to environmental responsibility and accessibility for all.

On the Path to Certification

“Destination d’excellence” is a government certification intended to gradually replace the “Qualité Tourisme” certification that Tignes has held for several years.

Currently undergoing an audit to obtain this new certification, the Tignes destination is committed to meeting the various required criteria. These include, in particular:

• Environmental responsibility: reducing energy and water consumption, digital moderation, sustainable mobility, waste management…
• the quality of customer service and services provided: professional skills and interpersonal skills, proficiency in foreign languages, and the quality of the information provided.

To demonstrate its full commitment to the environment, the protection of our mountains, and the local economy, Tignes has now been awarded the Flocon Vert certification. In practical terms, this means that Tignes is committed to four areas of sustainability:

• Natural Resources & Ecology
• Governance & Destination
• Local Economy
• Social & Cultural

While Tignes is sporty by nature, it is nonetheless an ideal resort for family vacations. This is evidenced by the certification it earned in 2021 following an audit that confirmed the quality and quantity of the resort’s year-round facilities and services.

Whether it’s the quality of service, the quality of the facilities, the wide range of activities, the entertainment, or even the transportation options, we do everything we can to ensure your family has the best possible vacation in the mountains!

H+ Destination Tourisme is a voluntary initiative aimed at tourist regions. Launched by the Region and Auvergne Rhône-Alpes Tourisme, it aims to promote initiatives that support people with disabilities and those experiencing a loss of independence.

Through this initiative, Tignes aims to gradually implement measures and services for guests with disabilities.

On the Path to Certification

As part of its efforts to make the destination as accessible as possible, Tignes is working toward obtaining the “Tourisme & Handicaps” certification by 2029 for its tourist information offices located in Tignes le Lac and Tignes Val Claret.

By earning this certification, Tignes hopes to:

• Promote and highlight its commitment to inclusion.
• Make the most of the facilities and equipment provided.
• Highlight the reliability and quality of tourism services for customers with disabilities.