Frequently asked questions
Find answers to the most frequently asked questions about the My Tignes Card on this page!
Winter 2025-2026
For winter 2025-2026, please find below a list of frequently asked questions that may help you better understand how the My Tignes card works.
Where and how can I purchase my My Tignes card?
There are three options for purchasing your card:
- You already have a card (from last summer, for example): you can purchase your card online by entering your card number, and it will be automatically reloaded.
- You do not have a card: you can purchase your card online and collect it from your chosen collection point (Tignespace, Lagon, Aventure Park).
- You do not have a card: you can purchase your card directly on site at your chosen collection point (Tignespace, Lagon, Aventure Park).
How much does the My Tignes card cost?
- 25,00€ for a youth card (ages 3 to 17)
- 45,00€ for an adult card (ages 18 and over)
How can I find out the details of access to activities? (ages, height, etc.)
To find out about the conditions of access to activities, please visit the My Tignes activities access conditions page.
How do I book an activity?
- Aventure Park: purchase and/or booking directly on site
- Gaming access: purchase and/or booking directly on site
- Trampoline access: purchase and/or booking directly on site or by telephone (+33 (0)4 79 40 26 60)
- Racket sports access: purchase and/or reservation directly on site or by telephone (+33 (0)4 79 40 26 60)
- Cinema access: purchase directly on site (no reservations possible)
- Access to the Lagon (wellness) : purchase directly on site (no reservations possible)
How long is my card valid for?
The card is valid for 7 consecutive days from the date of activation.
I have purchased my card, what do I need to do to activate it?
The card will automatically activate on the date you specified when you made your purchase. You will be able to go directly to your activities.
I have lost my card. What should I do?
We can replace your support free of charge. To do so, please visit one of our sales outlets: Tignespace, Le Lagon, Aventure park.
My card does not work or no longer works.
Please feel free to visit one of our sales outlets or call our hotline (+ 33 (0)4 79 40 03 05) for assistance from one of our agents.
I haven’t used all the activities on my card. Can I carry them over to another week or transfer them to another user?
Each card is valid for 7 days and is non-transferable. Any activity not used within the 7-day period cannot be postponed or transferred.