Politique de confidentialité

Web Privacy Policy

SAGEST Tignes Développement attaches great importance to privacy. This is one of the reasons why we have adopted a specific policy on confidentiality and the protection of personal data.

We are committed to protecting your privacy rights and ensuring that your personal data is protected.

This personal data management policy details the types of personal data we collect, how we process and protect it in relation to the services we offer.

Data is collected when you carry out your transactions via the digital platforms (websites, terminals) made available by Tignes Développement.

This privacy policy applies to all websites, applications, competitions and any other online initiatives managed by Tignes Développement that collect personal data. Consequently, this policy does not apply to third-party websites, including those that may be mentioned via a web link.

It also reminds you of your rights and how to exercise them with our services.

We maintain appropriate technical and organisational measures to protect the personal data you provide to us against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

This External Policy on Privacy and Personal Data Protection is published by Tignes Développement, represented by Frédéric PORTE as data controller.

1 – Protection of personal data, confidentiality

No personal information is collected without your knowledge or transferred to third parties.

For statistical purposes, a cookie is placed on the user’s computer. It does not allow identification but records information relating to navigation on the XXXSITE_URLXXXX. website. The main purpose of this cookie is to adapt the site to the requests of Internet users and to measure the audience (number of visits, pages viewed, Internet user activity, frequency of return, etc.). The information collected is kept for six months.

The information requested in the forms on the site may be mandatory (marked with an asterisk*) or optional. It is intended for the departments of Tignes Développement responsible for processing requests. The processing operations carried out are specified and consent is obtained via the forms.

2 – General Data Protection Regulation 2016-679 (GDPR)

Law No. 78-17 of 6 January 1978 on information technology, files and civil liberties, as well as European General Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, grant you specific rights such as the right to consent, the right to access and oppose the use of your personal data, and the right to rectify or delete incomplete or inaccurate information concerning you.

You may also decide to issue guidelines regarding the storage, erasure and communication of your personal data after your death.

If you believe that the way we have processed your personal data violates data protection legislation, you may lodge a complaint with the competent supervisory authorities (CNIL: https://www.cnil.fr/fr/plaintes), in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement.

You can exercise each of these rights:

  • By sending us an email at: dpo@tignes.net
  • By contacting us via the various online contact forms on our websites
  • By contacting us by post: Tignes Développement – BP 50 Mairie, 73320 Tignes, 73320 Tignes
  • By following the instructions on the CNIL website at this address: https://www.cnil.fr/agir

3 – Applicable law and jurisdiction

Any dispute relating to the use of this website is subject to French law. Consumers may bring proceedings before either one of the courts with territorial jurisdiction under the Code of Civil Procedure, or the court of the place where they were residing at the time the contract was concluded or the harmful event occurred.

4 – Personal information we collect

The personal data collected about you is mainly, depending on your choices and the settings of your device (particularly with regard to cookies): your title, surname, first name, email address, postal address, country, telephone number, payment information (on online sales sites), your connection logs (IP address), connection and browsing data, preferences and interests, products viewed, and the information you provide when you contact us (mainly for archiving purposes).

Your personal data is collected in order to:

  • Responding to your questions, complaints, registrations, or orders and reservations for documents, products or services, sent by email or via our contact, registration and online purchase forms;
  • Sending you information (newsletters, offers and promotions) when you have requested it;
  • Providing you with access to services (online photo library and Wi-Fi);
  • Compiling statistics;
  • Preventing fraud.

The data required to fulfil the purposes described above is marked with an asterisk on the various pages of our websites and applications. If you do not fill in these mandatory fields, we will not be able to respond to your requests and/or provide you with the services you have requested. Other information is optional and allows us to improve our services to you.

The processing of your personal data is justified by various legal grounds (legal basis) depending on how we use the personal data. Below you will find the legal bases and retention periods that we apply to our main processing operations.

Among the applicable legal bases, in accordance with Article 6.1. of the GDPR (European regulation on the protection of personal data) and Article 7 of the Data Protection Act, we use in particular:

  • Legal obligation: the processing of your personal data is required by law.
  • Contract: the processing of personal data is necessary for the performance of the contract to which you have consented, which may be the case, for example, when you submit a bid for public contracts or subscribe to a local authority service.
  • Legitimate interest: processing is necessary to satisfy the legitimate interest of the local authority.
  • Consent: you agree to the processing of your personal data by giving your express consent (ticking a box, clicking, subscribing to the newsletter). You may withdraw this consent at any time.

Recipients

The personal data collected is intended for the internal departments of Tignes Développement authorised to access it.

Where we entrust data processing activities to subcontractors, we only use subcontractors who provide sufficient guarantees that they will implement the appropriate technical and organisational measures to ensure that the processing meets the reliability and security requirements of the applicable regulations and guarantees the protection of individuals’ rights. The local authority undertakes to use only subcontractors based in the European Economic Area or in countries recognised by the European Commission as having an adequate level of data protection legislation.

In accordance with the regulations in force, your personal data may be transmitted to authorised third parties (public bodies, judicial authorities, court officials and ministerial officers) by legislative or regulatory provision, in the context of a specific mission or the exercise of a right of communication.

Data retention periods

Tignes Développement keeps data confidential for the time necessary to process it for the purposes for which it was collected and in accordance with the legal time limits in force.

Your data is then archived with restricted access for an additional period for limited reasons authorised by law (legal obligation, litigation, disputes, etc.).

These periods vary depending on requests, procedures, orders and, in particular, legal requirements. Below are some examples of retention periods:

Customer management

  • Legal basis: Contract
  • Retention period in active database: 5 years from last activity
  • Archivage : 5 to 10 years

Electronic prospecting

  • Legal basis: Legitimate interest
  • Retention period in active database: 3 years from last activity
  • Useful information: You can object to this at any time by contacting us

Sending of newsletters

  • Legal basis: Consentement
  • Retention period in active database: Jusqu’au désabonnement
  • Useful information: You can object to this at any time by contacting us

Why do we process your data?

Our top priority is customer data security and, as such, we can only process minimal user data, solely to the extent that is absolutely necessary to maintain the website. The information collected automatically is used solely to identify potential cases of abuse and to compile statistical information about website usage. This statistical information is not otherwise aggregated in such a way as to identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. However, if you wish to use certain features of the website, or if you wish to receive our newsletter or provide other details by filling out a form, you may provide us with personal data, such as your email address, first name, surname, city of residence, organisation, and telephone number. You may choose not to provide us with your personal data, but you may then not be able to take advantage of certain features of the website. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are unsure which information is mandatory are invited to contact us via webmaster@tignes.net.

Information security:

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorised access, use, modification, and disclosure of personal data under its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.