Modification or cancellation by the customer
Modification or cancellation by the participant must be sent to the organiser by registered letter with acknowledgement of receipt or by email
Cancellation by the participant will result in a variable fee being payable to the organiser. Cancellation occurring:
Except with the prior agreement of the organiser, a modification to the booking of any kind will be treated as a cancellation resulting in the same fees being payable.
We recommend that a cancellation insurance contract be taken out with CHAPKA INSURANCE through our intermediary at the time of booking.
For all bookings made from 26th of October 2020:
List of all COVID cases for which a total refund might opered (minus any application fee and insurance charges) with presentation of adress proof:
In the event of a governmental ordonnance requiring us to close the accommodation concerned linked to Covid19
Closure of the Ski Resort and / or ski lifts linked to Covid19
CHAPKA ASSURANCES, International Travel Insurance
Assurance annulation et interruption de séjour
Contrat AIG 4.091.405, option 1
We also suggest you to subscribe the cancellation insurance (EU residents) at the time of booking, you will be covered *:
If the Insured tenant cannot leave for the following reason: if the Insured, his Spouse or a member of his Family as well as any person usually living with the Insured has been diagnosed positive for COVID-19 before the scheduled departure date travel (on presentation of proofs and medical certificate)
|Total buying||Insurance price|
|From 1€ to 150€||10.2% of your total buying|
|From 151€ to 200€||8.2% of your total buying|
|From 201€ to 375€||6.2% of your total buying|
|From 376€ to 1 000€||4.2% of your total buying|
|Up to 1000€||3.2% of your total buying|
* see legal information below
To activate COVID19 cancellation conditions and for any subscription to cancellation insurance, client will necessarily communicate to Tignes Reservation (at the time of booking) the name and permanent address of each participant via a link to a specific form present in the booking confirmation.
If the customer becomes ill during their stay, the usual cancellation conditions apply.
For customers who so wish, deposits and amounts already paid may be postponed for a next stay during winter 2021-2022.
Apart from COVID19 cases and without subscription to cancellation insurance, Tignes Reservation usual cancellation conditions apply : https://www.tignes.net/qui-sommes-nous/modification-et-annulation
See all partners