Modification or cancellation by the customer
Modification or cancellation by the participant must be sent to the organiser by registered letter with acknowledgement of receipt.
Cancellation by the participant will result in a variable fee being payable to the organiser. Cancellation occurring:
- between forty-five and sixteen days before departure: 50% of the total cost of the booking,
- between fifteen and eight days before departure: 75% of the total cost of the booking,
- Less than eight days before departure or no show: 100% of the total cost of the booking.
Except with the prior agreement of the organiser, a modification to the booking of any kind will be treated as a cancellation resulting in the same fees being payable.
We recommend that a cancellation insurance contract be taken out with CHAPKA INSURANCE through our intermediary at the time of booking.